Community Manager

Email your resume to work@streamlinedmedia.co with the corresponding role + your name in the subject line. See you soon!

About Streamlined:

Streamlined Media & Communications, LLC is a media and communications parent company connecting cultures and generations through thoughtful, well-produced ideas. SMC, LLC includes StreamLined, our full-service digital agency, which creates, sells, distributes and analyses creative campaigns for brands. Bold Culture, our multicultural communication agency, works with brand and agency clients to transform the way they authentically connect to, and engage with, diverse audiences and talent.

Job Brief:

This a part-time role. The Social Media Community Manager’s primary focus is to be the voice of Streamlined’s clients and its internal businesses such as Bold Culture, and administer the company’s social media marketing.

Responsibilities:

  • Set clear objectives through a social media plan focusing on brand awareness, customer retention, site traffic, promoting sales and propelling the brand
  • Identify and cultivate brand ambassadors
  • Listen, respond, ask questions and engage audiences to cultivate organic engagement
  • increase likes, improve engagement and generate leads
  • Monitor, listen and respond to users socially while cultivating leads and sales.
  • Conduct online advocacy and cultivate brand ambassadors
  • Identify opportunities for cross-promotions and help execute partnership terms and criteria
  • Engage with customers on a daily basis, with the ultimate goal of turning fans into customers
  • Communicate the company’s brand in a positive, authentic way what will attract today’s hyper-connected buyers
  • Contribute to monthly marketing calendar meetings to implement the social media editorial calendar
  • Develop and expand community and/or influencer outreach efforts
  • Manage efforts in building online reviews and reputation
  • Compile reports for management showing results and ROI
  • Identify threats and opportunities in user-generated content surrounding the company
  • Monitor effective benchmarks and best practices for measuring the impact of social media campaigns

Requirements:

  • 2-3 years of social media, marketing and/or ecommerce experience
  • Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
  • highly motivated, creative individual with experience and a passion for connecting with current and future customers
  • Ability to work efficiently in a fast paced environment
  • Positive attitude and willing to help out in all regards
  • Exhibit the ability to jump from the creative side of marketing to analytical side
  • Maintain excellent writing and language skills
  • Display ability to effectively communicate information and ideas in written and video format
  • Makes evident good technical understanding and can pick up new tools quickly
  • Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
  • Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues
  • Team oriented and ability to multi-task
  • Independent and self-motivated
  • Detail-oriented and organized

Email your resume to work@streamlinedmedia.co with the corresponding role + your name in the subject line. See you soon!

Streamlined Media & Communications is an equal opportunity employer, and we value and encourage diverse voices, backgrounds, and outlooks on our team. We don’t discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected attributes.